They most certainly are a thing, but typically a general pet store (or any large corporation IMO) will treat the fish just as another product on the shelf.
A reputable store will
- Know a lot about the specific fish and the hobby in general.
- Know where the fish come from (ie wild caught or captive bred).
- The tanks will appear in good shape and the fish will appear active/healthy. New arrivals will be stressed out from shipment, but any fish that has been in for a few days should be adjusting. Also, some fish just get sick. This should be addressed and not silently dying in the corner.
- However, if I see saltwater tanks with cyano, excessive algae, gasping or sickly fish, etc; I won't buy even the healthiest looking one of the lot. They should also be willing to feed it in front of you to prove this.
- The store will try not to just sell you a fish that you can't handle or isn't compatible with your setup. Everyone I deal with actually cares if the fish lives when you take it home.
This is by no means an exhaustive list. To address your overcrowding concern: Yes everyone said about large filters but something missing was most fish stores have a large communal body of water shared amongst the tanks. Think about having a large tank as apposed to several smaller ones (adding up to the same volume) and piping them together. TheThere are of course other factors to consider in what constitutes a proper setup, but that would turn this answer into a book.
The bigger difference in the latter case is ensuring the fish have enough room to be happy/healthy. But then again, this is hopefully a short term home for the fish.